You will then have the right of appeal against our decision not to backdate your claim.Sometimes Housing Benefit and Council Tax Support customers think we should pay their benefit from a date before we receive their claim. Backdating is sometimes possible but only in limited circumstances.For HB and CTS we normally start your claim from the Monday after you first made contact with us or the Department for Work and Pensions (DWP), but only if you return a properly completed claim form within one month of us issuing it.
In your request for backdating, you need to tell us the date you want to have your claim paid from and also the circumstances that prevented you from making your application earlier.
This would be for the period between when you want your award of Housing Benefit to start and when you actually make your claim.
If you are over pension credit age, the law requires us to automatically treat your claim for Housing Benefit as being made 3 months before we actually received your claim.
This would mean we can consider paying you for a period up to 3 months before the date we received your application form.
In order for a claim to be backdated we must be satisfied that: You will need to show continuous good cause for not claiming earlier and we must be satisfied that your circumstances during this time were such that any reasonable person of your age and experience would also have failed to claim benefit.
You have to prove "good cause" but we must take account of all the facts of your case.
Under Housing Benefit law your claim for benefit must be made in writing.
Normally we will start your claim from the Monday after we receive your letter.
Get your claim form or letter to us as soon as possible because it affects the date your benefit claim will start from.