A North Carolina church received an AT&T bill for 17 i Phones purchased by an identity thief.
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The article reported that thieves used stolen identities to upgrade phones and add phone lines to existing accounts.
In February 2015 more than 50 customers in the Denver area complained that Verizon had charged them for i Phone 6s, i Pads, and new service plans they had not ordered.
Identity theft reports to the FTC likely represent only the tip of a much larger iceberg.
According to data from the Identity Theft Supplement to the 2014 National Crime Victimization Survey conducted by the U. Department of Justice, less than 1% of identity theft victims reported the theft to the FTC.
This post describes my experiences as a victim of ID theft, explains the growing problem of phone account hijacking, and suggests ways consumers and mobile phone carriers can help combat these scams.
My Experiences as a Victim of ID Theft One evening my mobile phone stopped working mid call.
Following the checklist, I placed a fraud alert and obtained a free credit report.
I also prepared an identity theft complaint affidavit, which I later printed and took with me to my local police station when I filed a police report.
The representative agreed to remove the charges, but blamed the theft on me.
When I asked how the store authenticated the thief, he told me that employees of stores owned by the mobile carrier would have asked for the account holder’s photo ID and the last four digits of their social security number, but if the theft occurred at another retailer, that might not have happened.
A few weeks ago an unknown person walked into a mobile phone store, claimed to be me, asked to upgrade my mobile phones, and walked out with two brand new i Phones assigned to my telephone numbers.